Guarding your secrets like dragon gold since day one.
Look, we get it – nobody really wants to read legal documents. But here's the thing: your privacy actually matters to us.
When you step through the gates of Aetherion Wyrmgate (whether physically or digitally), you're trusting us with your personal info. We don't take that lightly. This policy breaks down exactly what we collect, why we need it, and how we keep it safe. No corporate doublespeak, just straight talk.
We've built our reputation on creating magical experiences, and part of that magic is knowing your data isn't gonna end up in some sketchy database halfway across the world. So yeah, grab a cup of coffee and give this a read – it's worth your time.
When you book a room or sign up for our services, we'll ask for stuff like:
Our website collects some technical stuff to make your experience smoother:
While you're enjoying our legendary hospitality, we might collect:
Here's the deal – we use your info to actually make your stay awesome, not to spam you with junk.
Process your bookings, send confirmations, and manage your reservations. Pretty straightforward.
Make sure you get the themed suite you booked, your spa appointment happens, and the banquet hall is ready.
Send you important updates, respond to questions, and follow up after your stay (we like feedback).
Remember your preferences so next time we can make things even better.
Send special offers and updates – but only if you've said it's cool. You can opt out anytime.
Comply with Canadian laws, prevent fraud, and keep everyone safe.
We're not in the business of selling your data. Period. But we do work with some trusted partners to keep things running smoothly.
Payment Processors: Your credit card info goes through secure payment gateways – we never actually see the full card numbers.
Service Providers: Companies that help us with booking systems, email services, and website hosting. They're contractually bound to protect your data.
Adventure Tour Partners: When you book one of our concierge tours, we share relevant details with the tour operators (but only what's necessary).
Legal Authorities: If the law requires it, we'll cooperate with police, courts, or regulatory bodies. We're not gonna risk our license over anything shady.
Important Note: We'll never sell, rent, or trade your personal info to marketers or data brokers. That's not how we roll.
Yeah, we use cookies – the digital kind, not the chocolate chip ones (though those are available at Dragon's Keep Restaurant).
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Keep the site working properly, remember your login | Session |
| Functional | Remember your preferences and settings | Up to 1 year |
| Analytics | Help us understand how visitors use the site | Up to 2 years |
| Marketing | Show relevant ads (only with your consent) | Up to 1 year |
You can control cookies through your browser settings. Just keep in mind that blocking some cookies might make parts of the site less functional.
We protect your data like dragons guard their hoards – seriously.
All data transmitted between your browser and our servers is encrypted. Look for that padlock in your address bar.
Our servers are hosted in secure Canadian data centers with 24/7 monitoring and backup systems.
Only authorized staff can access guest data, and it's logged every time.
Multiple layers of firewalls keep the bad guys out.
Real Talk: No system is 100% hack-proof. We do everything we can to protect your data, but if something happens, we'll let you know ASAP and help you deal with it.
Under Canadian privacy laws (PIPEDA, for the acronym fans), you've got some solid rights when it comes to your personal data.
Ask us what personal info we've got on file. We'll send you a copy within 30 days.
If something's wrong, let us know and we'll fix it.
Want us to delete your info? We'll do it (unless we legally have to keep it for accounting or other reasons).
Don't wanna hear from us? Click unsubscribe in any email or let us know directly.
Get your data in a format you can use elsewhere.
If you think we've messed up, you can complain to the Office of the Privacy Commissioner of Canada.
To exercise any of these rights, just shoot us an email at reservations@aetherionwyrmgate.info or call (604) 555-9237. We'll get back to you within 48 hours.
We don't keep your info forever – that'd be creepy and unnecessary. Here's our general approach: